KeptByAI
For online stores with an AI support agent

Your AI agent said “done.”Was it?

KeptByAI checks every refund, cancellation, return and subscription change your AI promises against Shopify and Stripe. You get the short list that didn’t happen, happened twice, or happened for the wrong amount.

Get my free 30-day audit

Read-only access. We never change anything in your store.

KeptByAIExample data · from our test bench
Open exceptions6
Money involved$445.00
Money involved€88.90
Reads from your stack, read-only
  • Gorgias
  • Shopify
  • Stripe
The problem

Spot checks miss the expensive ones

Your AI agent closes hundreds of tickets a day. Nobody notices a broken promise until the customer opens a chargeback or finance can’t close the month.

  • AI said“I’ve cancelled your subscription.”Stripe · paused, not cancelled
  • AI said“I’ve refunded $40.00 to your card.”Stripe · refund $4.00
  • AI said“Your full refund is on its way.”Stripe · refunded twice
How it works

Every promise gets checked

Connect once, with read-only access to Gorgias, Shopify and Stripe. After your free audit, we can keep checking every day.

  1. Read02:00

    Every conversation your Gorgias AI Agent handled yesterday.

    Gorgias
  2. Extract02:04

    Each promise: refunds, cancellations, returns, subscription changes, discount codes.

    Exact quote kept
  3. Match02:09

    Each promise against what your systems recorded in the next 48 hours.

    Shopify · Stripe
  4. Report07:02

    One email with the cases that don't match, the money involved, and links to the ticket and the order.

    3 exceptions
Example alerts

What it catches

Three kinds of mismatch, each with the AI’s exact words next to what your systems recorded.

Precision

Quiet when everything is fine

An alert you can’t trust is an alert you stop reading. Every version of KeptByAI has to pass a test bench of tricky support conversations before it touches a real store: refunds split in two, wrong currencies, a “colleague” who promised money.

151test conversations with known answers, checked before every release
97%of alerts were real errors in the last test
98%of broken promises caught in the last test
Security

Read-only, by design

KeptByAI cannot issue refunds, cancel orders or edit anything. It keeps the minimum customer data it needs and deletes it after 90 days.

  • Gorgias · tickets and messagesread
  • Shopify · orders, refunds, returnsread
  • Stripe · charges and refundsread
  • Anything in your store · refunds, edits, cancellationsno access
FAQ

Questions, answered

See what your AI promised last month

Read-only access. We never change anything in your store.

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